A lesbian couple are furious after a security guard kicked them out of the ladies toilets at a cinema because he thought they were men.
Tracey Seaton and Keira Williams had just popped to the toilet after watching a film at Cineworld in East London.
But a guard followed them in and forced them to leave after insisting they were men and that they were therefore in the wrong toilets.
‘Just like most people, we went to the toilet after the film. It seems strange to say, but since we’re women we went to the women’s bathroom,’ said Ms Seaton, 28.
‘But when we were washing our hands, this horrible guard came in and told us to get out. He said “don’t you know this is the women’s bathroom.”
‘I’ve never been so angry and embarrassed in my entire life. He was adamant we were in the wrong toilet, and kept insisting on it.’
Ms Seaton and Ms Williams rejected the cinema’s offer of £20 gift vouchers and two free tickets, instead demanding that the cinema chain is ‘more gay-friendly’ and trains their staff to deal with similar situations.
The pair also want a full investigation into the incident.
A Cineworld spokesperson said: ‘
‘At Cineworld, we treat all customers equally regardless of gender, religion, race or sexuality. We have investigated this complaint fully and we have apologised to Tracey and Keira, in addition to offering them a good will gesture.
‘In this case, our security staff were responding to concerns expressed by other customers. We recognise that this could have been handled more sensitively by our security staff. We have spoken to the staff concerned to ensure that this does not happen again in future.’
Filed under: Uncategorized Tagged: Cineworld in east London., Keira Williams, lesbian couple, Tracey Seaton
